TRUST CENTER

Security is the product, not an afterthought

SaveCord holds sensitive data: member lists, IP addresses, full server backups. Here is exactly how we protect it.

View live system status

IP addresses encrypted at rest

Every IP address is AES-256 encrypted before your team ever sees it, in the dashboard and in Discord webhook logs. Blacklist and VPN matching still run server-side against the real address before it is encrypted for display.

Two-factor authentication

Protect your dashboard account with an authenticator app on top of your password.

Session history & device control

See every login to your account with its device and location, and revoke any active session at any time.

Passwords are never stored in plaintext

Your password is hashed before it ever touches our database, so we cannot see it, and neither could anyone who breached us.

Anti-VPN, proxy & alt detection

Verification attempts are checked against VPN/proxy providers and known alt-account signals before a member is let in.

Scammer & abuse blacklist

Block by Discord ID, ASN, or IP, and review every verification attempt with full logs, including why it was allowed or denied.

Role-based team access

Give teammates view-only or full management access per server, never blanket owner-level access by default.

Full activity log

Every server edit, backup restore, and blacklist change is logged with who did it and when.

YOUR DATA

Your data, your control

View which servers hold your data, unauthorize them, or request permanent deletion at any time, no support ticket required.

  • Self-service GDPR data access & deletion
  • Payments processed by Komerza (PCI-compliant); we never see or store your card details
  • We do not sell member data or verification data, ever

RESPONSIBLE DISCLOSURE

Found a security issue?

Email us directly and we will respond and investigate. Please give us reasonable time to fix an issue before disclosing it publicly.

WHERE WE'RE STILL GROWING

What we don't have yet

We do not currently hold a formal SOC 2 or ISO 27001 certification. If your team needs a completed security questionnaire for a vendor review, email us and we'll fill it out.